Shopping for a Tesla has all the time been a little bit bit totally different than shopping for a automobile from different automakers. As a substitute of recruiting franchised dealerships, which is the established order in America, the corporate determined to promote its automobiles by means of its personal shops, a technique much like the one adopted by massive tech firms like Apple. The method turned much more distinctive when the California-based firm introduced it will shift to a totally digital gross sales mannequin. As of early 2019, Tesla sells its automobiles on-line completely, that means motorists can order a Mannequin three or a Mannequin Y from the consolation of their sofa.
It’s an revolutionary, forward-thinking method to retail that’s distinctive within the automotive business. Right here is how the method works.
Discover the mannequin and model that fits you
To begin, go to the corporate’s official web site and choose the mannequin you’re all in favour of. Tesla at the moment sells 4 automobiles: The Mannequin S, the Mannequin X, the Mannequin three, and the Mannequin Y. Every one is obtainable in a number of configurations. For instance, the rear-wheel drive Mannequin three lineup contains standard-range, standard-range plus, and long-range variants. Patrons who want all-wheel drive can choose the long-range or efficiency model.
Tesla clearly states the worth of every automobile on its web site, but it surely warns potential consumers that the determine it gives contains potential incentives and fuel financial savings. Its web site lists the entry-level Mannequin three at $26,950, as a result of the corporate deducts the $three,750 federal incentive many consumers are eligible to obtain, in addition to a $four,300 fuel saving, which represents six years’ value of gasoline. The precise value of the automobile is $35,000.
Clicking on every model tells you exactly how a lot you’ll pay for it relying on whether or not you’re shopping for it in money or financing it. You possibly can estimate your month-to-month fee, which is able to fluctuate based mostly on the quantity you set down, the size of the mortgage, and the annual share charge (APR). Tesla additionally lets consumers get a extra exact estimate of how a lot cash they’ll save after going electrical by punching in what number of miles they drive yearly and the way a lot they usually pay for gasoline.
By coming into their zip code, consumers can discover out roughly how lengthy they’ll want to attend earlier than taking supply. The dearer variants of the Mannequin three ship quicker than the cheaper variations. Should you’re in California, you may get the range-topping efficiency mannequin inside two weeks, however you’ll want to attend between six and eight weeks in case you’re within the entry-level mannequin priced at $35,000.
Configure your automobile on-line
You’re able to configure your automobile when which one you need, how a lot you’re going to pay for it, and the way lengthy you’ll wait earlier than taking supply. Configuring a Tesla is straightforward, as a result of the corporate’s record of choices is comparatively brief. The usual Mannequin three comes commonplace with black paint and 18-inch alloy wheels. Tesla prices additional for silver, blue, white, or crimson, and it offers consumers the choice of including 19-inch alloy wheels. The web configurator lists every possibility’s value. The 19-inch alloys price $1,500, for instance, whereas the crimson paint provides $2,500 to the worth.
There are not any inside choices to select from in case you’re constructing an entry-level Mannequin three. Costlier variants can obtain a two-tone, black-and-white inside at an additional price. Each three may be upgraded with Autopilot, a $three,000 possibility, and full self-driving functionality, a $5,000 possibility that requires Autopilot. Tesla warns that even the complete self-driving possibility doesn’t flip any of its automobiles into autonomous automobiles. The corporate is engaged on driverless expertise, and consumers who tick the field will obtain it when it’s prepared through an over-the-air software program replace.
Place your order
When you’ve constructed your dream Mannequin three, Tesla asks for a refundable $2,500 deposit earlier than it processes the order. You’ll have to create a Tesla Account by coming into private data like your title, your telephone quantity, and your bank card particulars. Tesla notes that consumers can modify their order after they ship the deposit. The corporate assigns consumers a supply adviser after it receives an order, and that individual turns into the shopper’s level of contact for the rest of the transaction. The entire paperwork — together with loan-related paperwork, if wanted — are uploaded on-line, so there’s no want to go to a retailer.
The supply adviser notifies the shopper as quickly because the automobile is prepared. The place consumers take supply of the automobile is determined by the place they dwell, however the firm advised Digital Traits that it goes to nice lengths to make every transaction as painless as doable. Whereas residence supply is on the market, consumers who dwell comparatively near a Tesla retailer can select to have their new automobile shipped there.
What a couple of check drive?
Some Tesla shops maintain a small stock of automobiles for consumers who need to drive away in a brand new Tesla instantly. Prospects can go to these areas to check drive the mannequin of their selection earlier than ordering it on-line, however the firm identified that 82 % of Mannequin three homeowners bought their automobile with out driving it first. Those that nonetheless need to strive earlier than they purchase can contact their nearest retailer to rearrange a check drive.
Tesla is aware of shopping for a automobile with out taking it for a spin is dangerous, so motorists who order on-line and skip the check drive step can return their automobile inside seven days or 1,000 miles, whichever comes first. Those that drive earlier than shopping for can return the automobile by the top of the primary calendar day after they take supply. Both means, the return is last; you’ll be able to’t ask for the automobile again in case you change your thoughts, and you’ll’t swap it for a unique automobile. Should you return a Mannequin three since you notice you want the larger Mannequin S, you’ll want to begin the ordering course of from scratch.