Les Shu/Digital Developments
Xbox Stay is having a fairly tough week. Simply days after server issues left gamers unable to register and even play their offline video games, it has been hit with one other set of points — and Microsoft doesn’t know the trigger but.
On the official Xbox Help Twitter account, Microsoft mentioned that gamers may very well be experiencing points associated to signing in or accessing “beforehand bought content material” and that its groups had been working to determine the difficulty.
In case you’re working into errors trying to register or entry beforehand bought content material, our groups are conscious and dealing to determine the trigger. We’ll replace right here when now we have extra to offer.
— Xbox Help (@XboxSupport) February 1, 2019
The issue is affecting Xbox One customers in addition to these utilizing the Xbox providers on Home windows 10, although there are some customers who say they’re nonetheless capable of entry Xbox Stay on their consoles. We skilled problem within the Xbox cell app, as effectively, although these points seem like extra intermittent.
In case you’re encountering issues with Xbox Stay in your system, remember to observe the Xbox Help Twitter account for the most recent info. The Xbox Stay standing web page on Microsoft’s web site can be an excellent useful resource, because it updates because the groups be taught extra info, and you’ll select to be notified every time an affected function is again to working because it ought to.
The difficulty doesn’t seem like fairly as extreme because the one Xbox One gamers handled earlier this week, which gave them a totally black display. If this happens along with your system, you would possibly expertise luck disconnecting it from the web completely, however the earlier subject was resolved inside a couple of hours.
The timing might have been higher for Xbox Stay to expertise points, because the open demo interval for Anthem started on Friday, February 1. Not like the VIP demo held the earlier weekend, the open demo doesn’t require that gamers pre-order the sport, so you will get accustomed to the sport’s fight, world, and story earlier than deciding whether or not you need to make a purchase order. Anthem encountered its personal issues with on-line connectivity on all platforms throughout the first demo as effectively.
For different Xbox One issues not associated to the present Xbox Stay subject, you need to use our troubleshooting information. It options info on all kinds of points, together with disc drive errors, updating issues, energy points, video games freezing, and issues associated to audio.